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Cancellation Policy: Provided that you are acting as a consumer, you may – without giving reasons – withdraw from your contract within 14 days either in writing (e.g. letter, fax, email) or through a purchase return. This cancellation policy will be separately transmitted to you once more in writing. The timeframe for the cancellation begins on the day following the day on which you received the goods and the cancellation policy in writing. In order for you to adhere to the timeframe for the cancellation, it will be sufficient to either submit the cancellation request or to dispatch the purchase return up until the last day of the timeframe for the cancellation. The cancellation request has to be addressed to:
Consequences of a cancellation In case of an effective cancellation the services and payments received on both sides and – where applicable – drawn benefits (e.g. interest) have to be refunded. If you fail to return the goods or part of the goods or if you return the goods in a worse condition than they were when they were sent to you, you will have to render a compensation payment to us. This does not apply to the degradation of the goods caused by the mere inspection of those goods – to the same extent to which this inspection would have been possible in the retail shop – or the intended use of those goods. Mailable goods are to be sent back at our risk (i.e. at risk of the receiver), non-mailable goods will be picked up at your address. You will have to bear the full costs of the purchase return, if the delivered goods comply with the ordered goods and if the price of the returned goods does not exceed the amount of 40 Euros, or if – in case of a higher price of the goods at the time of the cancellation – you have not yet effected the payment or an instalment as provided in the contract. In any other case the purchase return is free of charge. Your obligation to reimburse payments will have to be fulfilled within 30 days after the submission of your cancellation request. End of the cancellation policy |
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| as of: December, 12th 2010 | ||||||